This customer was shocked as what we found.

This customer was always told that the previous company had pressure washers that could "power flush" the horizontals in his systems that we had told him needed access. We did add access and the pictures below show what we found. I think their"power flush" was actually the sound of his money he paid for the cleanings being flushed into their pockets and not of any grease being actually removed form these areas. What do you think?